FREE SHIPPING OFFERS FOR THE UNITED STATES AND CANADA:
Please note that the delivery by USPS may be up to a week longer than the normal 6-8 business days in some areas due to Covid-19 impacts
We offer FREE shipping ($21. value) for orders of the Classic 3/8.
Orders may be placed on our online store, or by phone on our toll free number 1-877-986-9400,
Our standard shipping charges are generally below the actual cost from the post office and there are no charges for handling.
Dowelmax Classic and Junior orders are shipped by insured and tracked Canada Post or USPS parcel with an expected delivery time of 6-8 business days.
United States residents do not pay tax or duty.
HALF PRICE SHIPPING FOR INTERNATIONAL ORDERS:
For international customers in the UK and Europe, Dowelmax Classic orders are shipped by DHL courier with an expected delivery time of 7 to 10 business days.
For international customers in Australia and the Middle East, Dowelmax Classic orders are normally shipped by tracked and insured Canada Post Xpresspost with an expected delivery of 2-3 weeks. DHL courier may be used for some locations if the cost is comparable to Canada Post.
The actual cost of shipping for international orders of the Classic system from DHL is normally around $125., and only half the amount is charged.
The shipping rate of $55. is a flat rate and will not increase for additional items.
Drill guide packages and spare parts ordered separately will be sent Small Packet air at a lower cost.
For international orders we recommend reviewing the optional angle bracket for T-type joints and the optional miter accessory for end type miters to determine if they are required in case future shipping charges can be avoided.
Please note that local sales tax is not by our company, and may be collected by the post office in the destination country, which is the responsibility of the customer.
OUR UNCONDITIONAL GUARANTEE:
We guarantee that joints made with Dowelmax are stronger than mortise and tenon joints, and that the Dowelmax Classic and Junior systems are more accurate than any M&T or loose tenon system on the market.
If you are not 100% satisfied with your purchase of a Dowelmax Classic, Dowelmax Junior or RTL router lift, you can return it within 60 days for a refund.
LIMITED LIFETIME WARRANTY
Dowelmax hardened steel drill guides carry a 5 year warranty against defects or wear.
All other Dowelmax joining system components with the exception of the drill bit carry a lifetime guarantee against defects or wear.
The above warranty does not cover misuse or damage by accidental dropping of the device.
The RTL lift system carries a 5 year warranty against defects or wear.
For questions on Dowelmax products or applications, please use the form below, or contact us by email or telephone.
Toll Free: 1-877-986-9400
We try to respond to emails on the same day, or within 24 hours.